and relationship marketing that increase visits, boost wallet share & customer retention.
Enroll. Engage. Reward.
Create
Use our propietary AI for dynamically tiered membership programs that develop tiers and benefits that make the most sense for your brand to drive increased visits and maximize customer retention.
Treat Your Customers
Leverage AI loyalty program elements like gamification, behavioral segmentation and targeting, predictive churn prevention, and predictive analytics for customer lifetime value.
See The Impact
Our loyalty club dashboard tracks data such as total loyalty club customers, loyalty rewards, and top loyalty customers. You can even compare the average spend and visits from loyalty versus non-loyalty customers.
Experience The Benefits
See what a customer loyalty program can do for your business. Customers who enroll in rewards programs are twice as likely to be repeat customers and spend 37% more.
Customize. Promote. Manage.
For loyalty program results that you can bank.
Structure & Benefit Analysis
Have an existing club but not sure if it is yielding the highest impact possible for your business? Allow us to conduct an in-depth evaluation of it, including the core structure and benefits to identify the gaps in your program.
How many tiers should your loyalty club have and what is the best criteria per tier? We take the guess work out of developing this pivotal part of the club and ensure each level feels attainable for your target customers.
Not sure which benefits your customers will enjoy the most? We create loyalty club benefits by tier level and build in trackable elements for each benefit so smart adjustments can be made.
Develop a deep understanding of the financial impact each loyalty club benefit will have by benefit type and by tier. Determine if you are over- or under-investing in your club, and how to make adjustments for the best retention and profitability results.
We create loyalty club rules and restrictions that protect your business and finances while maximizing your ability to gather information about and market to your customers.
Enrolling in a loyalty program is just the first step. Your customers need to be courted and educated about the benefits after enrollment. When their purchasing patterns change, customers need to be acknowledged. We map this out for you and provide cohesive, omni channel outreach campaigns that include outbound relationship marketing call campaigns, SMS, email, paid digital enhancements and traditional media.
The re-tiering process represents one of the most valuable periods to drive consumer behavior that benefits the businesses - most companies drop the ball and leave these opportunities unleveraged. We can help.
Once your data is blended and the visual KPI dashboards are refined and automated, continued support is provided to ensure the highest level of precision possible.
