Develop tiers and benefits that make the most sense for your brand to drive increased visits and maximize customer retention.
View returning customers’ points and reward history in a quick glance and provide a more personalized experience for each customer with a loyalty program.
Our loyalty club dashboard tracks data such as total loyalty club customers, loyalty rewards, and top loyalty customers. You can even compare the average spend and visits from loyalty versus non-loyalty customers.
See what a customer loyalty program can do for your business. Customers who enroll in rewards programs are twice as likely to be repeat customers and spend 37% more.
Have an existing club but not sure if it is yielding the highest impact possible for your business? Allow us to conduct an in-depth evaluation of it, including the core structure and benefits to identify the gaps in your program.
Do you know how much you are reinvesting in your customers to get them to come back in again? Is it more or less than your competition? Find out.
How many tiers should your loyalty club have and what is the best criteria per tier? We take the guess work out of developing this pivotal part of the club and ensure each level feels attainable for your target customers.
Not sure which benefits your customers will enjoy the most? We create loyalty club benefits by tier level and build in trackable elements for each benefit so smart adjustments can be made.
Develop a deep understanding of the financial impact each loyalty club benefit will have by benefit type and by tier. Determine if you are over- or under-investing in your club, and how to make adjustments for the best retention and profitability results.
We create loyalty club rules and restrictions that protect your business and finances while maximizing your ability to gather information about and market to your customers.
Understand which benefits your customers find the most valuable and the impact your loyalty program has on customer churn rates and retention.
Enrolling in a loyalty program is just the first step. Your customers need to be courted and educated about the benefits after enrollment. When their purchasing patterns change, customers need to be acknowledged. We map this out for you.
The re-tiering process represents one of the most valuable periods to drive consumer behavior that benefits the businesses - most companies drop the ball and leave these opportunities unleveraged. We can help.